1. Go to https://www.adobe.com/au/

  2. Click on Sign In

  3. Refer to the email you received from admin@ngsc.com.au

  4. In the email address box write in your eduPass User Name suffixed with @schools.vic.edu.au

  5. In the sign in box use your eduPass User Name for the User ID and your eduPass Password for your Password


  6. Click ‘Desktop Apps’


  7. Click ‘Download’ for the app you want to install
    (If it shows ‘Buy Now’ wait a few moments for it to change to ‘Download’)

  8. If Adobe asks for skill level or role respond with “Student” and “Beginner” click next it should begin to install

  9. If you get a message similar to the image shown below click ‘Allow’

  10. You should see a window similar to the below image


if not launch the <application>_installer.dmg in your downloads folder

  • Run the installer

  • The app should now work as desired

  • Repeat steps 7-11 for all desired applications

  • If Adobe launches the Creative Cloud installer (which will appear in the ribbon at the top of your screen

 

  • You may need to login again Use your eduPass User Name suffixed with @schools.vic.edu.au

  • Fill out the sign in box again

  • You should now be able to install apps from Creative Cloud


  • If you get an error on this page along the lines of “You do not have access to manage apps please contact your IT Administrator” please bring the affected device to the IT Office